The questions people usually have before they call.

Is this legitimate? How do I know you're not a scam?

Fair question, and one you should ask before talking to anyone who contacts you out of the blue about your property. Here's what you can verify yourself: this website, a real business address, a real phone number for both Florida and Georgia, and an email address at our own domain — all listed on our contact page. Stephen and every agent in our network are licensed REALTORS®, not an anonymous mailer. We'll never ask you to pay us anything, wire money, or sign something on the spot. And if anything about a call or letter from us feels off, the safest move is always to hang up or set it aside and call the number on this site directly, rather than a number from a text or voicemail — that's good practice with any unsolicited contact, not just ours.

How did you get my information? Why did you contact me?

We reach out to homeowners whose properties show up in public county records — things like foreclosure filings, probate case filings, and tax records, depending on the situation. These are public documents, not anything private or hacked. If something in those records suggested you might be dealing with a situation where knowing your options could help, that's why you heard from us. We don't buy shady data lists, and we're not guessing — we're working from the same public filings a title company or attorney would see.

Do you charge any fees?

We don't charge homeowners anything to talk with us, and there's no fee for the conversation or for the guidance itself. If your best path turns out to be listing with a licensed local agent, that agent is compensated the standard way real estate agents are — typically a commission on the sale, paid at closing, which is normal for any listed sale whether you found the agent through us or on your own. If your best path is a direct sale to a vetted buyer, there's typically no commission or fee to you at all in that structure, since there's no listing involved. We'll always be upfront about which situation applies before you commit to anything.

Are you a real estate brokerage?

Stroer Property Group itself is not a licensed real estate brokerage — but we're not unlicensed either. Stephen, our founder, is a licensed REALTOR®, and every agent who joins our network is too. We're a local team that helps you understand your options and connects you with the right licensed agent or buyer for your situation — one of our REALTORS® when listing makes sense, or a vetted local investor buyer when a direct sale fits better. More detail on this is in our privacy & terms page.

Am I obligated to do anything if I respond?

No. Replying, calling, or filling out the contact form starts a conversation — nothing more. Nothing is decided on that call, there's no contract to sign just to talk, and you're free to end the conversation, take time to think, or decide not to move forward at any point, for any reason.

What if I want you to stop contacting me?

Say so once — by replying to any email, telling us on a call, or using the contact form — and we'll stop right away. No need to explain why, and no further outreach after that.

I'm going through probate but haven't officially filed yet. Can I still talk to you?

Yes. A lot of people we talk to are still early — gathering information before or shortly after opening an estate, not partway through it. Understanding the property side of things early can actually make the rest of the process smoother. See our probate page for more on how the process typically works.

Will responding to you affect my bankruptcy case?

Talking with us doesn't affect your case — we're not a creditor, and we're not part of the bankruptcy proceeding itself. That said, if you're in an active Chapter 7 or Chapter 13 case, anything that happens with the property has to go through your case correctly, which usually means your bankruptcy attorney and, where applicable, the trustee need to be involved before any sale moves forward. We work alongside your attorney on the real estate side once a sale is authorized — we don't advise on the case itself. More on this on our bankruptcy page.

I haven't received a foreclosure notice yet, but I'm worried I might. Is it too early to talk?

Not at all. Some of the most useful conversations happen before anything is formally filed, when there's still the most flexibility. You don't need a notice in hand to ask questions about where you stand.

What if my situation involves more than one of these — like an inherited property that's also behind on taxes?

That's common, and it's fine to bring the whole picture to one conversation rather than sorting it into categories yourself. We'll help you understand how the pieces interact and what order things typically need to happen in.

Didn't see your question here? Reach out and ask us directly.